Effective date: 1st February 2022
Complete Flooring Centre
What information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information via our payment provider stripe), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We use stripe.com to safely manage all financial instructions, all data is held legally and safely by them.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail
What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier, that is sent to your computer, tablet or mobile phone’s web browser from a website’s computer and is stored on your device’s hard drive.
Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website, in order to track online traffic flows.
Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.
If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the website. However, you can change your cookie settings at any time.
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
Types of Cookies
XSRF-TOKEN. Used for security reasons. Session. Essential
hs. Used for security reasons. Session. Essential
svSession Used in connection with user login 2 years. Essential
SSR-caching Used to indicate the system from which the site was rendered. 1 minute. Essential
_wixCIDX Used for system monitoring/debugging 3 months. Essential
_wix_browser_sess Used for system monitoring/debugging session. Essential
consent-policy Used for cookie banner parameters 12 months Essential
smSession Used to identify logged in site members Session. Essential
TS* Used for security and anti-fraud reasons Session. Essential
bSession Used for system effectiveness measurement 30 minutes. Essential
fedops.logger.sessionId Used for stability/effectiveness measurement 12 months. Essential
wixLanguage Used on multilingual websites to save user language preference. 12 months. Functional
How do I control my cookie settings?
Most web browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally, you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings.
Where can I get more information about cookies?
You can find out more information about cookies at www.allaboutcookies.org
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at. :firstname.lastname@example.org
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at. email@example.com